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  1. Sodexopngsg
  2. FAQ

FAQ

  • How do we prove that the bus went off?
  • If we have a personnel change shift, how should we change the transport arrangement?
  • Will there be a guaranteed seat since we have submitted this booking so early in advance? What if it comes to the point where we have the pass but insufficient seats? Are we able to board as well?
  • I did not do the booking. Can I still board the bus when there are empty seats ?
  • If I make a weekly booking to a fixed stop and one of the days I decide to go to another stop. What should I do?
  • What happens when the bus no-show, e.g. driver on MC?
  • Will the bus rider wait till all passengers who signed up before leaving? What if one of them happened to not take the bus but forgot to cancel the ride, will this result in longer traveling time?
  • Do you have a web client for people who may not have access to their phone?
  • What happens if there is no availability?
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